Privacy Statement
PRIVACY STATEMENT
CFH Markets Limited ("CFH Markets") is authorised and regulated by the Financial Services Authority ("FSA") with registration number 481853. CFH Markets' principal place of business is 22 South Audley Street, 1st Floor, W1K 2NY London, United Kingdom.
INTRODUCTIONThis privacy statement ("Statement") sets out the privacy policy for CFH Markets, the website www.cfhmarkets.com and all sub sites thereto ("Web Site"). For the purpose of this Statement, references to "you", "your" and "yours" are references to the person(s) accessing this Web Site or registering for an account with CFH Markets, and references to "we", "us" and "our" are references to CFH Markets, its directors, officers, employees, agents and its group companies.During the course of our business, we may gather information about the users visiting this Web Site and when registering for an account with us. We have highlighted below the type of information we collect, the way we use it, how you can correct and/ or modify the information you entrust us with. INFORMATION COLLECTED FROM ALL VISITORSINFORMATIONFor all visitors to this Web Site, we automatically collect the following type of information using Google Analytics: Type of web browser, type of operating system, java script support, flash support, screen resolution, network location and IP address (this may include country, city, state, region or any other geographic data), bandwidth, time of visit, pages visited, time spent on each page of the Web Site, referring site statistics (when being referred to the Web Site by another web page or when searching via a search engine and clicking a link therefrom) (collectively "Data").This data is processed on an aggregated basis, which means that we cannot identify a single user. This Data does not include any personal information such as names, phone numbers, email addresses, social security numbers, bank account numbers or credit card information, and the Data is primarily used to optimise our Web Site; please note we may use this information for marketing purposes. COOKIESWhen using the Web Site, we may use cookies to collect information. A cookie is a small data file that is stored on your computer, for the purpose of making it easier for you to navigate the Web Site by for example remembering your IDs, passwords and viewing preferences, thus allowing you to visit member-only areas of the Web Site without logging in again. You can set your web browser to inform you when cookies are enabled, or to disable cookies.INFORMATION YOU PROVIDEREGISTERING FOR AN ACCOUNTWhen registering for an individual account with CFH Markets, we may require the following information in order to process your application (including but not limited to):
If you are opening a corporate account with us, we may in addition to the above listed documents require the following information in order to process your application (including but not limited to):
For both an individual and a corporate account, this information is necessary for anti-money laundering and know your customer reasons in order to determine, whether or not you meet the criteria to set up an account with CFH Markets. The information is gathered by you completing an account application form and submitting it to us. USE OF INFORMATIONThe information collected by us is used to administer, operate and facilitate your contractual relationship with us. In order for us to service you in the best possible way, this may include sharing the information between CFH Markets, our group companies and to third parties as described below in section "Disclosure of Information". When sharing such information, we adhere to all applicable legal and industry standards regarding protection of personal information.Besides the day to day operation of your account, we may use the information to create statistical data in order to fulfil our legal and accounting requirements, analyse our business, as well as managing risks and internal business procedures. If we wish to use your information in a manner different than the purpose for which it was collected, we will ask you for your consent prior to such use. |
GENERAL INFORMATIONCOMMUNICATIONWhen requesting for an account with us or when providing your contact details via this Web Site, you can expect to be contacted by us via telephone and/ or email in relation to the account and/ or announcements or updates to the products and services.Whenever sending an email or other communication to us, we may retain this communication in order to process your queries, respond to requests and/ or improve our services. DISCLOSURE OF INFORMATIONWithin CFH Markets and its group companies: In order to provide you with superior service, CFH Markets may disclose your information to any of our group companies. By sharing your personal information, we will ensure that the same level of protection is afforded to you as applied to CFH Markets.To third parties:
We will not disclose your personal information to third parties, except for as described in this Statement. CORRECTING AND UPDATING
We make an effort in ensuring that the information is at all times up to date, however, should your information change from what is provided to CFH Markets, you should promptly notify us of such change.
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